Contact Us
Got a question about something you've read on peglondon.co.uk, spotted an outdated detail, or want to ask about a specific brand featured on our Non Gamstop Casinos UK 2026 page? This page explains what we can help with, what we can't, and the best way to reach us.
What We Can Help With
We're an independent research and comparison site covering betting sites not on GamStop and non Gamstop casinos more broadly. We're not a casino ourselves, and we don't process deposits, withdrawals or bets. That means our team is best placed to help with things like:
- Questions about how we rate and rank the operators shown on the site, including brands such as Betmica, Kikibet or Betninja
- Corrections — if a bonus figure, licence detail or game type has changed since we last checked
- Suggestions for a new non Gamstop casino you think we should review
- General feedback on our comparisons, tables or write-ups
- Questions about how GAMSTOP and self-exclusion work, and how that relates to sites outside the scheme
What We Can't Help With
Because we don't operate any casino or betting site, we're not able to assist with account-specific issues. If your query concerns any of the following, you'll need to contact the operator directly through their own support channels rather than through peglondon.co.uk:
- Deposits, withdrawals, payment methods or account balances
- Bonus terms, wagering requirements or free spin credits on a specific site
- Identity verification (KYC) or account login problems
- Closing, self-excluding or setting limits on an account you already hold
Each operator listed in our comparison publishes its own contact details and support hours on its site — that's the fastest route for anything account-related.
Responsible Gambling Enquiries
If you're reaching out because you're worried about your gambling, or you want to understand your options for managing play at sites outside the GamStop scheme, please see our Responsible Gambling page first. It covers self-exclusion tools, deposit limits and support organisations, and may answer your question faster than waiting for a reply.
Before You Get in Touch
A lot of common questions are already answered elsewhere on the site:
- For background on our editorial process, ratings methodology and who we are, visit About Us
- For the full, ranked list of reviewed brands and how they compare on bonuses, games and payment methods, see Non Gamstop Casinos UK 2026
- For the legal terms governing use of this site, check our Terms and Conditions
How We Handle Your Message
When you contact us, tell us plainly what the query relates to — a specific casino, a page, a figure you think is wrong, or something else. That helps us route it to the right person and get back to you with something useful rather than a generic reply. We read every message, though as an independent review site we can't guarantee a response time and we won't be able to intervene in a dispute between you and an operator.
A Note on Commercial Relationships
Non Gamstop Casinos may earn a commission when readers click through to a listed casino and sign up. This has no bearing on how we answer support queries, and it doesn't change how brands are rated or ranked — commission never buys position on this site.
All gambling content on peglondon.co.uk is intended for adults aged 18 and over.